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The National Association of Residential Property Managers (NARPM)
promotes a high standard of business ethics, professionalism, and fair
housing practices. NARPM's members subscribe to the following Code of
Ethics for property managers of single family and other small
residential properties. Article 1. Duty to Protect the Public
It is the duty of the Property Manager to protect the public against
fraud, misrepresentation, and unethical practices in property
management.
Article 2. Discrimination
The Property Manager shall not discriminate in the rental, lease,
or negotiation for real property based on race, color, religion, sex,
national origin, familial status, or handicap and shall comply with
all federal, state, and local laws concerning discrimination.
Article 3. Duty to the Client
The Property Manager has a fiduciary responsibility to the Client and
shall at all times act in the best interests of the Client.
Article 4. Duty to the Tenants
The Property Manager shall treat all Tenants professionally when
applying for, living in, and
 vacating a managed residence. The
Property Manager shall hold in high regard the safety and health of
those lawfully at a managed property.
Article 5. Property Condition
The Property Manager shall manage all properties in accordance with
safety and habitability requirements of the local jurisdiction.
Article 6. Protection of Funds
The Property Manager shall hold all funds received on behalf of others
in compliance with state law with full disclosure to the Client and
must never commingle the firm's or personal funds with those of the
Client.
Article 7. Duty to Disclose Expertise
 The Property Manager must provide accurate information within his area
of expertise, but refrain from the unauthorized practice of other
professions including but not limited to the law, accounting,
financial planning, construction, and contracting.
Article 8. Duty to Firm
The Property Manager shall act in the best interests of their
Employer.
Article 9. Relation with Competitors
The Property Manager shall refrain form criticizing competitors or
their business practices. In the event of a controversy between
Property Managers with different firms, the Property Managers shall
submit the dispute to arbitration rather than litigate the matter.
Article 10. Price Fixing
The Property Manager shall not engage in the improper acts of price
fixing, anti-trust, or anti-competition with other Property Managers.
Article 11. Duty to Remain Educated
The Property Manager shall strive to be informed about relevant
matters affecting the property management field on a local, state, and
national level.
Article 12. Improving the Profession
The Property Manager shall strive to improve the property management
profession by sharing with others their lessons for the benefit of
all. |
